SysAid Helpdesk Software
Help Desk Software
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SysAid Free Help Desk Software
Sysaid - Feature-Rich Help Desk Software

SysAid's main features:

Users submit service requests via simple, online, browser-based forms.
Sort, search through, and deal with service requests using an efficient methodology.
Issue tracking: call/email/activity logging.
Active Directory integration -- Retrieve users from LDAP servers.
Print reports on the state of your help desk.
Communicate with your end-users in real-time via SysAid's completely integrated Live Chat module.
Receive automatic notifications and keep your end-users up-to-date via email and SMS text messages.
Utilize various features such as escalation, automatic notifications a knowledgebase, and more.
Web-based software -- does not requires installation, and can be accessed from anywhere with a simple web browser.
Increase efficiency with a friendly interface (available in various languages).
Integrate with web servers such as IIS or Apache.
Use SysAid Helpdesk Software with single-sign-on systems and "Integrated Windows Authentication".
Download Windows version -SysAidServerFree.exe, 82.4 MB
Please read Installation Guide.

View a detailed list of SysAid features

Test drive SysAid with our online demo

Download a free version of SysAid

Download Windows version -SysAidServerFree.exe, 82.4 MB
Please read Installation Guide.
Download Linux version - sysaid-server-linux-free.tar.gz,
57.2 MB . Please read INSTALL.txt that is included in the

Learn how to use Sysaid's free help desk software here.

Our Free Edition is ideal for organizations with fewer than a
hundred computers. If your organization is larger, you
might want to purchase the Full Edition of Sysaid Help Desk

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SysAid Technologies Ltd.
Toll-Free phone center (U.S.): 1-800-686-7047
Offices - U.S.617-231-0124
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SysAid logos and other SysAid Technologies marks are trademarks or registered trademarks of SysAid Technologies Ltd.
All Rights Reserved by SysAid Technologies Ltd. 2002-2009
Live Support Hours
7:00am - 9:30pm (GMT)
2:00am - 4:30pm (EST)

We provide worldwide services and do our best to accommodate the work hours of customers from different time zones.

SysAid Helpdesk Software